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Frequently Asked Questions

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General

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Q. Where is your office located?

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A. 146 Medical Park Road, Ste 206, Mooresville, NC Please visit our contact page for directions.  

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Q. Which hospital do you participate with?

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A. Lake Norman Regional Medical Center

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Q. Can I fill anything out before I come to my appointment?

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A. Yes, you have a couple of options in order to do this.  

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1) You may print the following forms based on your appointment type and bring them with you to your scheduled appointment.

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New Patient Packet   

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Current Patient Annual Exam Forms

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Current Patient Medical Update Forms

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2) You can contact us with your email address and we can enable you to login to our Patient Portal in order to communicate with us electronically. Click on the words \"Patient Login\" on the upper right corner of our website to learn more.

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Medical

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Q. Do you do tubal ligation reversal? If so, how much does it cost? \n"); document.write("

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A. Yes, Dr. James Zolzer performs tubal reversals. This service is usually not covered by insurance plans. Our fee of $4500.00 must be paid in full prior to procedure. Additional hospital charges will apply, please conact Lake Norman Regional Medical Center for cost estimates.

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Q. When do I need to schedule my first OB/pregnancy appt?

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A. We typically schedule an initial appointment with one of our nurses/CMA's in order to begin your care. This appointment usually lasts 30 to 45 minutes and consists of a question and answer session and blood draw.

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The first appointment with your physician is typically between 8 and 10 weeks gestation and usually includes an ultrasound along with the doctor visit.

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Insurance/Financial

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Q. Do you accept my insurance?

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A. We accept most insurance plans and file claims on your behalf. Please contact your insurance company to see if we are In-Network with your particular plan. Most insurance companies have an online provider directory and/or a member customer service phone number printed on your insurance card.

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Q. Do you accept Medicaid?

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A. Yes and No, we accept Medicaid for Pregant Women, Medicaid \"Blue Card\" and Medicaid Carolina Access for pre and postnatal services, referrals/consultations and non-routine services. Routine annual exams should be scheduled with your primary care physician.  

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 We do NOT accept Medicaid Family Planning Waiver.

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Q. I have applied for Medicaid, but haven't received my card yet. Can I be seen in your office?

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A. Please view our Medicaid Pending policies.  

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Q. My Insurance paid some of my bill, but I still have a large balance. Can I arrange a payment plan?

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A. Yes, we offer monthly payment arrangements not to exceed 6 months via a debit or credit card kept on file with our office. You choose the day of the month for your payment to be run.  

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Q. Do you offer self pay discounts?

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A. Yes, we offer a 20% discount if services are paid for in full on the date services are rendered.

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Q. What if I cannot pay in full on the date of service?

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A. You would be responsible to pay half of the charges on the date of service and would arrange a payment plan via a debit or credit card to be run monthly for no longer than 6 months. The self pay discount would no longer apply.   

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EDUCATIONAL LINKS

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American College of Obstetricians and Gynecologists

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American Board of Obstetrics and Gynecology - Information regarding training for obstetrics and gynecology as well as board certification

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Medical Dictionary National Institutes of Health

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Medical Encyclopedia National Institutes of Health

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Lake Norman Regional Medical Center

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